What type of lifters do you use on Nortel i2002/4 sets?

[linklight]

Hello everybody

Great Forum here
We have quite a few Nortel i2002/4 users with Plantronics Wireless Headsets using Plantronics HL10 lifters.

The problem are the lifters which do not securely stick to the phones due to the curvature of the side and perforations on the top of the sets.

What headsets are you using on the i2002/4 phones?
Have you found a solution (without using Epoxy or silicone)to this issue?

Thanks Everybody.

 

[jerryreeve]

I have used the H10 Lifters, you just have to get it lined up the first time or pull off the double sided tape and do it again. the double sided tape dosen't hold too well on the second location if you are trying to adjust it. I hold it in place and make sure the lifter is lined up right before pulling the tape cover off.

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JerryReeve
Communications Systems Int'l
com-sys.com

 

[terf11c]

linklight, I also was very frustrated with the same issue on 3904 phones. I contacted Plantronics and they have a retrofit kit that gives you a different arm with two tabs on either side of the phone to prevent the handset from sliding around. The problem is the double sided tape is still crap and the there isn't enough surface area for the lifter to adhere to the phone and the lifter WILL fall off.

After speaking in length with Plantronics about the issue they basically admitted that the lifter wasn't well suited to the 3xxx 2xxx Nortel series. They do have an older HL 1 (I believe that's the model number) lifter that works. Apparently it has a huge footprint and is a bit of a monstrosity. I choose to stick (no pun intended) with my HL10 lifters and use a different solution.

My solution in the end was to buy a hot glue gun and apply the glue to inconspicuous areas. The nice thing about hot glue is it can be peeled off and leaves no permanent markings in the event of a warrantee.

I know this sounds a bit ghetto but I can tell you my admin. assistants are really happy, and when there happy…well you know the rest.

Todd