dynamos2000
MIS
A while back, I remember finding a post for this but I'm not having luck locating it this morning:
I moved us away from the attendant setup and made "0" a VDN and use skill based routing for our switchboard folks.
It hit me that I will no longer have the luxury of dialing "0" from an x-ported station to see what port I'm on.
I believe there was a post where someone had written a vector with a string of announcements that you could call and basically have the system tell you what port you were on.
thank you
I moved us away from the attendant setup and made "0" a VDN and use skill based routing for our switchboard folks.
It hit me that I will no longer have the luxury of dialing "0" from an x-ported station to see what port I'm on.
I believe there was a post where someone had written a vector with a string of announcements that you could call and basically have the system tell you what port you were on.
thank you