What port am I on? 2

[dynamos2000]

A while back, I remember finding a post for this but I'm not having luck locating it this morning:

I moved us away from the attendant setup and made "0" a VDN and use skill based routing for our switchboard folks.

It hit me that I will no longer have the luxury of dialing "0" from an x-ported station to see what port I'm on.

I believe there was a post where someone had written a vector with a string of announcements that you could call and basically have the system tell you what port you were on.

thank you

 

[mikeydidit]

faq690-4624

This may be what you are looking for. A lot of great information in the FAQ section.

"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953

For the best response to a question, read faq690-6594

 

[AvayaTier3]

what is attd assigned to on the "change dialplan analysis?

you could define a special number for an attendant extension with a display and that should work with tti and psa.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[dynamos2000]

Mikey, sorry I guess I was thinking port and its actually extension, thanks for clearing that up.

Avayatier3, thanks that will do it!!

 

[Mitch672]

There is also a "feature" called "Self Station Display Activation:", assign it a feature code in "change feature", but first you need to enable it in "change system features", on page 1 "Self Station Dsiplay Enable?", once you have it enabled and assigned a feature code, just dial the code from any extension with a display, it will show you the port you are on and the extension #.

FYI: This doesn't work for analog station, only digital.



Mitch

AVAYA Certified Expert

 

[mikeydidit]

Mitch, i tried to set this up and it come up with <extort ID> but it doesn't show me either. I looked in the Implementation and feature description and the Administrators guide and didn't see anything on this in either one. I do not have TTI turned on, is that it or am I missing something??

"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953

For the best response to a question, read faq690-6594

 

[SF0751]

It should work without TTI; I turned ours off and still obtained the information. What type of phone sets do you have?

Susan
“Before you criticize someone, you should walk a mile in their shoes.
Then, when you criticize them, you are a mile away ...
and you have their shoes.”

 

[mikeydidit]

Mainly 6400's and 2410's Susan.

"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953

For the best response to a question, read faq690-6594

 

[SF0751]

Odd.... When I use this on our 64xx sets, I have two lines in the display window. The first line has the actual extension and the port address (or the information in the "ROOM" field and the port address, if the COS has Client Room set to Y), and the second line has (ExtORT ID). Are you only coming up with one line of information?

Susan
“Before you criticize someone, you should walk a mile in their shoes.
Then, when you criticize them, you are a mile away ...
and you have their shoes.”

 

[AvayaTier3]

Self Station Display Enabled
Use this field to control the use of the inspect button for digital display phones.
Self Station Display allows a user to display the primary extension associated with a digital
display telephone. There are two methods: (1) enter a feature access code (FAC), and (2) use
the inspect button. In either case, the display shows the primary extension associated with the
telephone where the FAC or normal or exit button is entered. In the case of the FAC, the
display continues until a display-altering event occurs (for instance, going on-hook or receiving
an incoming call). In the case of the inspect button, the display continues until the user presses
the normal or exit button or until a display-altering event occurs.

Valid
entries Usage

y The primary extension does display when the inspect button is pressed.
n The extension does not display when the inspect button is pressed.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[Mitch672]

no clue mikeydidit, maybe you have a release that is older, and it's not supported? I think it's been around since R9.5 or R10, it's not a new feature.


Mitch

AVAYA Certified Expert

 

[mikeydidit]

Yep. Just showing the extension number. No port information. I use hospitality here, where I have to put the extension number in the room number field to show up. Think thats it?

I am on 3.1.4 Mitch so that shouldn't be the problem.

"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953

For the best response to a question, read faq690-6594

 

[AvayaTier3]

Feature has been around since g3v8

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[Anniebugg]

I used to TTI a temporary extension in so that I could get port information & then TTI the temp extension out - would that help you? If you're on an analog phone and it's X-ported, you can call the operator and he/she should be able to tell you the port number.