What kid of protocol does the C-LAN to server have? 1

[Snapper]

I'm being asked by my IT staff how or what kind of communication is between my C-Lan card (PBX) and the LAN. Are there any Virus/coruption or security issues? Does anyone have this kind of specific info to share?

Attitude is everthing.
-Snapper

 

[mike144]

TCP/IP.

 

[Cti4all]

CLAN can be configured to use several services, it can be a telnet port for ASA (SAT Service - typically port 5xxx and not the standard Telnet port), it can be CMS interface, it can be a CTI link for co-resident DLG (DLG Service - port 5678) and it can be TAPI interface for IP Softphones (DAPI), and others as well.

Display IP-Services will display services you already have configured, and ports in use. All use TCP/IP for the carrier and tunnel the respective protocols within TCP/IP packets.

Theoretically, a virus is possible on any computer using any service.

Best to use ACL on routers and keep the Telephony network separate from corporate LAN. Some services may proxy through a server (DLG) requiring only the server have access to the CLAN. Others may require numerous users (DAPI) but will be limited to specific ports. Most of the application ports are for reporting information or call control, not terminal functions, so SAT may be your most critical port to restrict.

 

[Snapper]

I'm going to use it for ASA. I know the protocal is TCP/IP but that is to vague for my IT people. TCP/IP is to broad. Is there something more specific? What kind of TCP/IP? Is Telnet the only way for ASA? Which is the best? What is ACL? How do we apply that to our routers? Is SAT service the same as Site Admin Terminal? Your input is greatly appreciated. Thanks

Attitude is everthing.
-Snapper

 

[jaymzter]

ASA uses telnet, that's it, the end. The other questions about ACLs and application to routers... that shouldn't be your job to tell your IT folks that. It's just telnet, or if you like to get fancy, you could set up ASA to use Secure Shell if you have an S8700 server.

 

[petran]

Hi jaymzter

I am interested on setting up ASA with Secure Shell.. can you provide more info on how to do this ?

Thanks



Petran.

 

[Snapper]

I know it's not my job to figure this out, but if I don't then no one will. Please elaborate about Secure Shell and ACL please. Many Thanks

Attitude is everthing.
-Snapper

 

[Bobg1]

Are there any Virus/coruption or security issues"
There are security riskd with any thing.
Virus, its possible, but not real likely since virus writers generaly look for specific weak points to exploit and they want it on something that has a large user base to get noticed. Thats why you see the majority of virus/worms designed to exploit flaws in windows, there are also some that affect macs and linux.
"communication is between my C-Lan card (PBX) and the LAN"
Technical answer: none
the clan communicates with whatever device you are using, the lan only passes the packets.

 

[98Converter]

As long as you are confident with your delivery - they'll listen. If they choose not to, then your job becomes less efficient, as well as your IP features & functionality of the PBX become needless.

If they don't understand, have them research it. support.avaya.com

All telecom people will fight this battle sooner or later, just be prepared to defend your stance.

Just my 2 cents...
Chris

 

[Snapper]

Anybody else?

Attitude is everthing.
-Snapper

 

[earnshaw]

am i correct in assuming that ASA is to tell the caller the average speed of answer. If so why dont you just use the definity to tell the caller the time in the queue.

cheers jason

 

[earnshaw]

sorry my mistake Avaya site admin
jay