I am a systems administrator who also supports our PBX and I am trying to find a job title that incorporates both of my primary functions at work. Looking on the web doesn't yield much information though so I came to the source. I thought about converged telecom engineer but I was thinking that there might be an industry title out there already that maybe I am not aware exists. Any information that you have regarding matter would be great. Thank you in advance for any information provided.
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What is your job title or what do you call yourself? 2
- Thread starter mickaloha
- Start date
SwitchHack
Programmer
They call me GOD (Grade One Dialtone)..... lol...
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1
- #46
Simonchtan
MIS
hi,
My ex-company used to brand me as "Call Centre Specialist" who specialist in nothing. I join the company without any knowlegde of Teleco and Networking. and zero knowledge in call centre industry.
all thanks to my greatest mentor, i have made it so far.
therefore I would like to deicated this thread to him. And before he left his last words to me was "Make me Famous" and today you are "Poloarneo"!
I know no voice, I knew not systems,
i know NUTS on networking, Therefore I dont know anything!
------------------------------------
©2003,2004 SCHT.
My ex-company used to brand me as "Call Centre Specialist" who specialist in nothing. I join the company without any knowlegde of Teleco and Networking. and zero knowledge in call centre industry.
all thanks to my greatest mentor, i have made it so far.
therefore I would like to deicated this thread to him. And before he left his last words to me was "Make me Famous" and today you are "Poloarneo"!
I know no voice, I knew not systems,
i know NUTS on networking, Therefore I dont know anything!
------------------------------------
©2003,2004 SCHT.
telcomwork
Technical User
I am another phone guy or sometimes the voice guy. My official title is telecommunications engineer. I'm far from an engineer, more of a LAN guy thrown into PBX stuff.
mikeydidit
IS-IT--Management
Heres one to try when you have to straighten out what the networking group is screwing up. I tell them how to fix it and then leave on the note. " But I am just the phoneman"
Mike Jones
LSUHSC
Mike Jones
LSUHSC
This is my official title: "Helpdesk Coordinator & Telecom Analyst"
However, it should actually be: Telecom Administrator
I still do some of the Helpdesk but the majority of my work now is Telecom.
I'm now certified on our PBX so we rarely even call our vendor out to do repairs anymore. Our company has come a LONG way in the last five years. They used to call a vendor out just to move a phone to another wall in the same office...
TempestGT
However, it should actually be: Telecom Administrator
I still do some of the Helpdesk but the majority of my work now is Telecom.
I'm now certified on our PBX so we rarely even call our vendor out to do repairs anymore. Our company has come a LONG way in the last five years. They used to call a vendor out just to move a phone to another wall in the same office...
TempestGT
PeaveyPhones
Technical User
Tempest,
Playing off of what you said about a company calling a vendor every time they need a Move/Add/Change.
I'm of the opinion that there are tons of mid sized companies that would benefit greatly if they had a full time PBX admin IF, IF, that person knows what they are doing. Every company I've worked at in the last 10 years has had hundreds of thousands of dollars of low hanging fruit. Those are great situations to get into. Companies tend to grab a secretary or someone from the building maintenance group, which may be the path that many of you have found yourselves on. Not putting that down. Hec, I was working on the receivng dock of a company and got the nod, and made the best of it. Break out the punch down tool, the manuals for your switch, and put about half a dozen phones on your desk (to experiment with) and get jiggy with it. Oh, and ask yer questions at this here web site.
Richard
The unexamined life is not worth living; Socrates
Playing off of what you said about a company calling a vendor every time they need a Move/Add/Change.
I'm of the opinion that there are tons of mid sized companies that would benefit greatly if they had a full time PBX admin IF, IF, that person knows what they are doing. Every company I've worked at in the last 10 years has had hundreds of thousands of dollars of low hanging fruit. Those are great situations to get into. Companies tend to grab a secretary or someone from the building maintenance group, which may be the path that many of you have found yourselves on. Not putting that down. Hec, I was working on the receivng dock of a company and got the nod, and made the best of it. Break out the punch down tool, the manuals for your switch, and put about half a dozen phones on your desk (to experiment with) and get jiggy with it. Oh, and ask yer questions at this here web site.
Richard
The unexamined life is not worth living; Socrates
That is pretty much what happened. I took to the NEC 2400 IMX programming easily enough and our vendor sponsored my training at NEC which my company paid $6000 for. The proposal I presented to my company showed where a $12,000 investment in training for myself and a tech (maintenance tech who very good at running cable & punching down extensions) would save the company $99,000 in the first 6 months based on past expenses.
TempestGT
TempestGT
PeaveyPhones
Technical User
There ya go. Paid for yourself and then some. Check out my posts titled, Ways to save money 1, and Ways to save money 2.
Richard
The unexamined life is not worth living; Socrates
Richard
The unexamined life is not worth living; Socrates
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