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What is the "1" across my LCD screen? 4

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Prosperitee

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Nov 18, 2003
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I have a client that has been getting a "1" come across their 7316e screen's. [MICS 6.1 T1 Prime Callpilot 150] It prevents them from making outside calls after this message come across. A simple telephone reset bring the phone back up. But this problem has been ongoing.... Can someone tell me what does the "1" message indicated and how severe is it/ Thanks
 
ITAS SRN – 026 NA EXCERPTS only
August, 2004

Norstar MICS 6.1 MR wi 6.10 and CICS 6.1 MR wi 6.10 were released to the installed base in August 2004 as a maintenance release. SRN 02x replaces SRN 024 (MICS/CICS 6.1 MR wi6.05). This new release incorporates several fixes to the core software. A replacement process is in place and described below.

Issues resolved in MICS 6.1 MR wi 6.10
A frozen set display and subsequent failure of parking calls (F74) and retrieving parked calls can occur when picking up the handset during dialling of a number starting with the Park Prefix. A scenario where T1 E&M channels were locking up. A supervisor silent monitoring a hunt group call performs ‘join’, ‘leave’ and then ‘exit’ functions but remains connected to the call. Callers transferring through CAA (Centralized Auto Attendant) on NVM to the remote site get ‘dead air’ or an incorrect mailbox. PRI calls tandeming through the KSU via the ‘Auto’ DN’ or ‘DISA’ DN do not get completed when the caller paused during the dialling of the outgoing call.


Issues resolved in CICS 6.1 MR wi 6.10
A frozen set display and subsequent failure of parking calls (F74) and retrieving parked calls can occur when picking up the handset during dialling of a number starting with the Park Prefix. A supervisor silent monitoring a hunt group call performs ‘join’, ‘leave’ and then ‘exit’ functions but remains connected to the call. Callers transferring through CAA (Centralized Auto Attendant) on NVM to the remote site get ‘dead air’ or an incorrect mailbox.

 
I just tried changing mine to a 3 prefix. I will follow up in a few weeks to see if the issue has ceased.
 
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