What is the best Softphone app to use with 4610s

[nnickgm]

I'm looking for a softphone application to use with some 4610 IPs. Cost is a major factor, so im looking for the best freeware available on the net.

Ive checked google and some previous posts on this site.
Just looking for some additional options before I make a decision and or start testing.

 

[kwing112000]

Is it IPO or CM? THe only thing i know of for the IPO is phone manager.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[mforrence]

Usually the term "Softphone" indicates that you would use this instead of a "hard" phone (4610 in your case). If you're looking for a companion application, Phone Manager is really the best choice. Lite is free. Pro requires license. You can also use Outlook, etc for dialing - again at no cost.
Mike

 

[nnickgm]

I was unaware that Phone Manager Lite is free.

I too am familiar with using softphones to bypass the use of a hard phone, the 4610s in this case.

The question has been presented whether I can implement softphone. Considering we use 4610s for agents I searched and found Phone Manager and a few other programs that were somewhat incompatible with 4610s.

 

[nnickgm]

kwing11200

My company's is using CM

 

[nnickgm]

My company is using a G700, does Phone Manager work outside of IP Office?

 

[kwing112000]

No it only works on the IPO. you may have better luck with help in the definity forum.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[tlpeter]

Is the 4610 a sip or a H323 phone ?

If it is sip you could try X-lite (counterpath)


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[nnickgm]

Just an update incase someone runs across this thread.
Ive been using the Avaya IP Softphone software, version R5.

Thumbs up works pretty well, just had to set up a new route for the traffic.