What is a Phantom user? 2

[Moshimoshi]

I was working on something for our hotel, and came across an extension I cannot seem to touch for some reason.

list extension-type Page 240

EXTENSION TYPE

COR/ Cv1/
Ext Type Name COS TN Cv2
--- ---- ---- --- -- ----
6102 station-user Hotel Front Desk 2 18 2 515
0
6103 station-user Hotel Front Desk 3 18 2 515
0
6104 station-user Front Desk Courtesy Phone 22 1
1
6105 station-user Courtesy Phone 22 1
1
6106 VDN-extension Bell Desk 64 2
1
6107 hunt-group Lodging Auto Attnd 1 1 64
1
6108 phantom-user 96 1
0

press CANCEL to quit -- press NEXT PAGE to continue




6108...


When I do a 'list usage extension 6108' the system says "No data to report" -- thinking this was maybe for call parking, I did a 'disp console-parameters' and checked shared common extensions, its not in there either. "list groups-of-extension 6108" comes up blank too.


I cannot remove, edit, or change this extension, which seems silly. It doesn't seem to be doing anything, and caught my curiousity. Any way to get the system to tell me what this is?

~Sean
-----------------------
Telecom Analyst, FOI.\\\\_______________

 

[98Converter]

Check your paging...

paging code-calling

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[Moshimoshi]

Nothing in there it looks like

~Sean
-----------------------
Telecom Analyst, FOI.\\\\_______________

 

[98Converter]

sys-para security...?

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[Moshimoshi]

LOL...Still got nothing -- Man, feel like I'm playing Hide and go seek with a random telephone extension. I wouldn't bother but its right smack in the middle of a dial range of things I am re-ordering

It's like one of those darn chunks of 'immovable data' when defragging a hard disk or something, except replace 'data' with 'extensions'

~Sean
-----------------------
Telecom Analyst, FOI.\\\\_______________

 

[SF0751]

What happens if you dial the extension?

Susan
“Before you criticize someone, you should walk a mile in their shoes.
Then, when you criticize them, you are a mile away ...
and you have their shoes.”

 

[AvayaTier3]

hardware platform? CM software version?


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[cycledick]

change console-paramters" Look in the "COMMON SHARED EXTENSIONS

 

[Moshimoshi]

Susan:

Just takes me to the operator, displays "Operator" on the phone, however, the only extensions on the attendant forms are 6100 and 3330

83:
Stingray/Seagull S87xx, CM 2.1.1

Cycle:
Tried that up above, theres nothing in there

~Sean
-----------------------
Telecom Analyst, FOI.\\\\_______________

 

[mikeydidit]

disp att 1 and see if it is a call park extension for the consoles to use. These are phantom numbers like the one you have described that are setup for the attendants to park calls. This is on the third page in the feature button assignments.

[B]
 8: busy-ind   TAC/Ext: 21              
 9: busy-ind   TAC/Ext: 22              
10: busy-ind   TAC/Ext: 23                
11: busy-ind   TAC/Ext: 24              
12: busy-ind   TAC/Ext: 25 
 [/B]

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594

 

[Moshimoshi]

Looked in ATT 1 and ATT 2...none of the TAC/Ext list 6108.


Man what the heck. I seriously cannot find this one. Is there a way to list data extensions? I can't think of what else this might be.

Maybe I should just 'busyout sta 6108' and wait for the "ITS NOT WORKING!!" calls or something

~Sean
-----------------------
Telecom Analyst, FOI.\\\\_______________

 

[AvayaTier3]

I can help you find this and remove it if you need help.
You would have to let me connect to your server.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[dufus2506]

Is it a listed directory number?

Carpe dialem! (Seize the line!)

 

[98Converter]

LDN's show up as LDN's in the extension field...

sys-parameters hospitality...?

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[Moshimoshi]

98Converter:

Win! It was under sys-parameters hospitality

"Extension to Receive Failed Wakeup LWC Messages: 6108"

Jeeeeez, how would I have found this without you guys?

Writing some of these down and putting them into an internal unknown extension list

~Sean
-----------------------
Telecom Analyst, FOI.\\\\_______________

 

[4merAvaya]

Phantom Extensions are used by the Attendant. They are administered using the 'change console' command. On page 2 you define the starting extension number and how many phantom extensions you want under the COMMON SHARED EXTENSION field. I believe they are used for the Call Park feature.

Kevin