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What am i missing

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adamandamy

Technical User
Jan 11, 2008
152
US
trying to get the auto-attendant to pick up immediately on a schedule.
During business hours, the AA comes on after 6 rings but I have a night schedule with ringing service set to "auto" and "trunk answer" checked on.
Then I have a ring group 2 setup to have the target line with the Night schedule forwarded to ring group 2. Ring group 2 has the VM extension for its only member.
 
Firstly, Trunk Answer, has nothing to do with your Service Mode. It just means you can press a Ftr code and access an incoming line from any DN, kinda like pickup, but CO only.

If you built Ring Group 2 correctly, you want to make it Auto, not Ring Group 1.

Adversity is Opportunity
 
Assign lines to ring grp 2. Assign only the vmail pilot DN to ring grp 2.
 
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