What am I missing

[Stagemusic]

I have got to be missing something. We have a person in one of our offices that places long distance calls and then occasionally has to transfer the call inside the office. What setting am I missing that would allow you to transfer an outside call originated from our office to an internal extension?

 

[johnpoole]

ISDN YES


PAGE 005

  VPNI 0
  PNI 1
  PINX_DN
  MBG 0
  BSGC 65535
  PFX1
  PFX2
  HLOC
  LSC
  RCNT 5
  PSTN NO
  TNDM 15
  PCMC 15
  SATD 1
  OCLI NO
DITI NO
TRNX NO
[COLOR=red]EXTT NO[/color]
FTOP FRES
VNR NO
NIT 8

one place to look is the extt prompt in the cdb under isdn table... yes blocks connection of supervised external trunk via transfer or conference..

john poole
bellsouth business
columbia,sc

 

[yyrkroon]

EXTT should be YES to allow

 

[johnpoole]

the way i read it extt should be no to allow, i had to change mine to no to get a tranfer key to light on my 3904 when i was on a ld trunk... they are supervised, locals are supv no and i could transfer those, just not my ld

john poole
bellsouth business
columbia,sc

 

[Stagemusic]

Thanks John, now what about to an IP Trunk to a distant office with 4 digit dialing from a branch office? Same setting?

 

[Stagemusic]

John is correct. No did allow the call internally but still not to the IP trunk from a branch office.

 

[edcelori]

Thanks!