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WeVoip Issues.

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AkekeSunday

Systems Engineer
Mar 5, 2019
1
NG
Hello House,
I have an issue with getting wevoip to work properly on my system, below are the problems i am facing.

1. Once i am connected to another wifi network, wevoip registers on my phone, downloads and saves profile, i can make a call to desk extensions it will ring, i will hear them but they won't hear me.
2. Is there a port on the PBX that I need to allow or forward for the voice from an external network to pass through?
I remembered you asked what system I said 7100; you asked if there is MGI/OAS card or we are using embedded, I said the embedded.
I noticed on MMC 843, there is no information on OAS,
So i checked MMC853 and there are no data on OAS card, could it be that the lack of OAS data is why we cannot communicate outside the network that the system is connected?
If yes can we get a license for OAS or we will have to buy an OAS card.
Kindly help with this.
 
Hi AkekeSunday
In MMC 812. make sure MPs is set to on.
On your fire wall, you will need to open ports to the IP address of the phone system for this to work.
We Voip is a Sip extn
Open
UDP 5060
UDP 9000
UDP 30000 to 30031 ( All 32 Ports )
UDP 40000 to 40031 ( All 32 Ports )
UDP 45000 to 45015 ( All 16 Ports )
 
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