Weird Snapshot format problem

[pduncan]

I have an application that among other things creates and e-mails as attachments (using VBA) invoices that are in the snapshot format. I have used this daily for several months while developing and tweaking the system. Today I handed it over to the "real" end user. For some reason, when she uses the application to generate and mail the invoices, the format is all messed up - instead of the invoice occupying 1 page (landscape) it is spread over 2 pages (landscape). We have identical PC's and identical versions of Access. Can anyone please tell me what is going on here?

Thanks,
PDUNCAN
Memphis, TN - USA

 

[traingamer]

Are your printer margins set the same for THIS report?

Greg
"Personally, I am always ready to learn, although I do not always like being taught." - Winston Churchill

 

[pduncan]

yes - I double checked everything.

Thanks,
PDUNCAN
Memphis, TN - USA

 

[payback]

Same exact printers and printer drivers? Same default paper size?