phinneywill
Technical User
First off, I appreciate everyone's responses as they have all been very helpful. I have an extension 6779 that at one time I'm sure worked; i.e. user had a password and greeting and checked voice mails that were left for him, but now when calling the user at 6779 the number rings to him and then instead of going to a personal voice mail message it goes to a message that states please hold customer rep will be with you and then it hangs up. Any thoughts?