weird dial tone on cs1000

[joezzz]

Hi all we recently had a cs1000 6.0 programmed at our office ...we recently moved it to the customer and for reasons I don't know the dialtone has changed from normal to this high pitched constant dialtone.I am a bit lost could someone please help

joezzz

 

[wallyjumlad]

It is true it is strange how this just changed. Dialtone and other tones are controlled in LD 56. You may need to change these in there. I will try and show here some of the settings I belive are "normal". You will need to print FTC in ld 56 and check under HCCT -

DIAL
XTON 158
XCAD 016

OF course I am not sure if you are in the US or not. In europe the XTON tends to be a high number like 130 (A-law tones) and the in US a low number for U-Law tones.

 

[Triton101]

look at the tone table entry in the customer data block

look for TTBL, (0) is default for NA.

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