I'm using Crystal 9. When I include a weighted average summary in a crosstab, if the result is zero I get a blank that cannot be formatted as zero or '-'.
I've accounted for nulls in my formulas of the fields needed for the average 'if isnull({table.field}) then 0' and I've set the report options to 'Convert Null values to default'. Outside the crosstab, the weighted average shows correctly as zero.
Is this a bug in the crosstab or can I do something about this? It's annoying to have to explain why some zeroes are 0 and some are blank. The only solution I can come up with is to format all zeroes as blank and in this case it makes the report difficult to read.
I've accounted for nulls in my formulas of the fields needed for the average 'if isnull({table.field}) then 0' and I've set the report options to 'Convert Null values to default'. Outside the crosstab, the weighted average shows correctly as zero.
Is this a bug in the crosstab or can I do something about this? It's annoying to have to explain why some zeroes are 0 and some are blank. The only solution I can come up with is to format all zeroes as blank and in this case it makes the report difficult to read.