Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

WebServer, Private_Display

Status
Not open for further replies.
johnjacop

johnjacop

Vendor
May 7, 2004
29
US
I have added the NR Reason column to a Private Agent Display and when the display is launched and the agent puts in a NR Reason code, it doesn't show up on the private display. Should I have added something somewhere to enable this? It is programmed in the queues.
 
Sort by date Sort by votes
Yes, you're right :)
In the LD 23, at the end, put NRAC to yes.

Regards

PG
 
Upvote 0 Downvote
In the Activity codes overview (Configuration) you have to insert a name in the column "Display name". If not you will not see them in the RTD.
 
Upvote 0 Downvote
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top