WEBLM Licensing issue

[tetratech]

I am having issue with the IP Office V2 WEBLM licensing.
It is the part of solution with 2 server edition systems.
WEBLM is on Primary. The Secondary server doesn't have any issue.

Monitor shows TLSClient errors with both primary and secondary as below.

11:36:01 21433287mS ERR: TLSClient connection error -7625 (ERR_CERT_START_TIME_VALID_IN_FUTURE) Src=172.17.0.4:7182 Dst=172.17.0.2:443
11:36:01 21433292mS ERR: TLSClient connection error -7625 (ERR_CERT_START_TIME_VALID_IN_FUTURE) Src=172.17.0.4:7183 Dst=172.17.0.3:443


Also WEBLM errors (Monitor output file is attached.)

11:40:24 21696967mS ERR: IPOFFICE IS UNUSABLE UNTIL SERVER EDITION LICENCE IS ADDED


11:40:26 21698967mS LIC: getServerResponse:no HTTP session
11:40:26 21698968mS LIC: LicenseManager::getVersion Invalid response from server
11:40:26 21698968mS LIC: WebLM : Could not connect to the server
11:40:26 21698968mS LIC: getServerResponse:no HTTP session
11:40:26 21698968mS LIC: LicenseManager::getVersion Invalid response from server
11:40:26 21698968mS LIC: WebLM : Could not connect to the server
11:40:26 21698968mS LIC: RestartWebLMEngine : Free all license features
11:40:27 21699968mS LIC: WebLM : URL is recognized as ip address
11:40:27 21699968mS LIC: WebLM : URL - [

https://172.17.0.2:52233/WebLM/LicenseServer

]
11:40:27 21699969mS LIC: getServerResponse:no HTTP session
11:40:27 21699969mS LIC: LicenseManager::getVersion Invalid response from server
11:40:27 21699969mS LIC: WebLM : Could not connect to the server
11:40:27 21699969mS LIC: getServerResponse:no HTTP session
11:40:27 21699969mS LIC: LicenseManager::getVersion Invalid response from server
11:40:27 21699969mS LIC: WebLM : Could not connect to the server
11:40:27 21699969mS LIC: ProcessPLDSLicensingTasks : Freeing all licenses before grace
11:40:27 21699970mS LIC: DeleteMappedWebLMLicences: Freeing all licenses after clean up of local licenses
11:40:27 21699972mS ERR: IPOFFICE IS UNUSABLE UNTIL SERVER EDITION LICENCE IS ADDED

Appreciate help.

 

[nnaarrnn]

what happens when you change the Primary's WebLM server's IP address to "127.0.0.1" instead of 172.17.0.x ?

 

[IamaSherpa]

Additionally try to set the internal server/ip500 link as "proprietary" instead of Websocket on both sides, noticed that it works

 

[derfloh]

11:36:01 21433287mS ERR: TLSClient connection error -7625 (ERR_CERT_START_TIME_VALID_IN_FUTURE) Src=172.17.0.4:7182 Dst=172.17.0.2:443

Check the certificates. Not sure if it is the reason for the WebLM issue but there is something wrong auth the certificates.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[tetratech]

Changed 127.0.0.1 and also links to proprietary at the both ends.
Still issue remains.
Certificates, not sure what to do.
Regenerated the certificate but same issue.

strange date (Wed 6/2/2019) appears after TLSClient error.
Don't know from where its come from.
Time source is the Primary but changed to Manager PC. Same issue.


06:44:49 79566590mS ERR: TLSClient connection error -7625 (ERR_CERT_START_TIME_VALID_IN_FUTURE) Src=172.17.0.4:24121 Dst=172.17.0.3:443
06:44:52 79568884mS RES: Wed 6/2/2019 06:44:52 FreeMem=53972492 Heap=53721960(4) Cache=250532 MemObjs=16472(Max 16783) CMMsg=2(3) ASN=0 Buff=5200 1358 1000 7439 5 Links=56441(56517) BTree=1839(6810) CB=6058 MCT=0 CPU=05.46% CPUStats=06.25%/1/3/1832/218
18/24290/00.00%/0/02.28% MCR=

Another error picked

06:45:21 79597672mS ERR: TLSClient connection error -7533 (ERR_SSL_PROTOCOL_RECEIVE_RECORD) Src=172.17.0.4:443 Dst=172.17.0.2:45228

 

[tetratech]

Issue was the unwanted card which didn't have licenses plugged to the IPO