Webfocus Installation issue

[raveendra321]

Hi Webfocus gurus,

I am trying to install Webfocus Developer studio v 7.6.7 on my Vista Home edition PC. Though the installation is successful, I am receiving the following error message while launching the application.

EDAPRINT:

09/12/2009 20:55:51 Workspace initialization started
09/12/2009 20:55:51 EDACONF=C:\ibi\DEVSTU~1\srv76\wfs
09/12/2009 20:55:51 EDAHOME=C:\ibi\DEVSTU~1\srv76\home
09/12/2009 20:55:51 Local system information and resource limits:
09/12/2009 20:55:51  number of processors on line  2
09/12/2009 20:55:51  system                        
09/12/2009 20:55:51  version                       6.0
09/12/2009 20:55:51  release                       Build 6001 Service Pack 1
09/12/2009 20:55:51  runsys                        Windows NT-6.0 x86 32bit
09/12/2009 20:55:51  support sys                   Windows
09/12/2009 20:55:51  machine                       Pentium II
09/12/2009 20:55:51  RAM (KB)                      4183476
09/12/2009 20:55:51  RAM free (KB)                 1930728
09/12/2009 20:55:51  paging file (KB)              4194303
09/12/2009 20:55:51  free paging file (KB)         4194303
09/12/2009 20:55:51  virtual memory (KB)           2097024
09/12/2009 20:55:51  free virtual memory (KB)      2029056
09/12/2009 20:55:51 Debugger information in registry keys:
09/12/2009 20:55:51  SOFTWARE\Microsoft\Windows NT\CurrentVersion\AeDebug
09/12/2009 20:55:51  Debugger = C:\ibi\DEVSTU~1\srv76\home\bin\tktrap.exe %ld %ld
09/12/2009 20:55:51  SOFTWARE\Information Builders
09/12/2009 20:55:51  svDebugger = Not Found
09/12/2009 20:55:51 PATH:
09/12/2009 20:55:51  C:\ibi\DEVSTU~1\srv76\home\bin 
09/12/2009 20:55:51  C:\Windows\system32 
09/12/2009 20:55:51  C:\Windows 
09/12/2009 20:55:51  C:\Windows\System32\Wbem 
09/12/2009 20:55:51  C:\Program Files (x86)\CyberLink\Power2Go\ 
09/12/2009 20:55:51  C:\Program Files (x86)\Common Files\DivX Shared\ 
09/12/2009 20:55:51  C:\Program Files (x86)\Java\jdk1.6.0_16\jre\bin\client 
09/12/2009 20:55:51 traces are off
09/12/2009 20:55:51 edatemp is C:\ibi\DEVSTU~1\srv76\wfs\edatemp
09/12/2009 20:55:51 Creating new edatemp directory.
09/12/2009 20:55:51 Directory edatemp created successfully.
09/12/2009 20:55:51 Configuring...
09/12/2009 20:55:51 Configured security is 'OFF' as set by EDAEXTSEC variable
09/12/2009 20:55:51 NOT accept trusted connections
09/12/2009 20:55:51 foccache is C:\ibi\DEVSTU~1\srv76\wfs\edatemp\foccache
09/12/2009 20:55:51 Configured 3 services
09/12/2009 20:55:51 Configured 1 administrators
09/12/2009 20:55:51 creating Workspace Manager memory (PTH)
09/12/2009 20:55:51 shared memory size is 763960 bytes
09/12/2009 20:55:51 PTH creation error
09/12/2009 20:55:51 cannot create shared memory, see reason in edapth traces at r1shmopn
09/12/2009 20:55:51 check system limits, leftover shared memory, or unkilled processes
09/12/2009 20:55:51 Workspace initialization aborted
09/12/2009 20:55:51 (EDA13171) UNABLE TO START IWAY SERVER
09/12/2009 20:55:51 Workspace Manager memory cleared
09/12/2009 20:55:51 Remaining processes matching C:\ibi\DEVSTU~1\srv76\home
09/12/2009 20:55:51    PID UID      EXE
09/12/2009 20:55:51   4820 raveendra c:\ibi\devstu~1\srv76\home\bin\tscom300.exe
09/12/2009 20:55:51   4800 raveendra c:\ibi\devstu~1\srv76\home\bin\edapth.exe
09/12/2009 20:55:51 All processes currently running:
09/12/2009 20:55:51    PID UID      EXE
09/12/2009 20:55:51   2272 raveendra c:\program files (x86)\digitalpersona\bin\dpagent.exe
09/12/2009 20:55:51   3648 raveendra c:\program files (x86)\common
09/12/2009 20:55:51 >  files\installshield\updateservice\isuspm.exe
09/12/2009 20:55:51   3768 raveendra c:\program files (x86)\hp\quickplay\qpservice.exe
09/12/2009 20:55:51   3780 raveendra c:\program files (x86)\hewlett-packard\hp quick launch
09/12/2009 20:55:51 >  buttons\qlbctrl.exe
09/12/2009 20:55:51   3816 raveendra c:\program files (x86)\hewlett-packard\hp wireless
09/12/2009 20:55:51 >  assistant\hpwamain.exe
09/12/2009 20:55:51   3824 raveendra c:\program files (x86)\hewlett-packard\hp wireless
09/12/2009 20:55:51 >  assistant\wifimsg.exe
09/12/2009 20:55:51   3832 raveendra c:\program files (x86)\hp\digital imaging\bin\hpqsrmon.exe
09/12/2009 20:55:51   3840 raveendra c:\program files (x86)\hp\hp software update\hpwuschd2.exe
09/12/2009 20:55:51   3856 raveendra c:\program files (x86)\avg\avg8\avgtray.exe
09/12/2009 20:55:51   3872 raveendra c:\program files (x86)\java\jre6\bin\jusched.exe
09/12/2009 20:55:51   3964 raveendra c:\windows\system32\apphelp.dll
09/12/2009 20:55:51   4172 raveendra c:\program files (x86)\hewlett-packard\shared\hpqtoaster.exe
09/12/2009 20:55:51   4284 raveendra c:\program files (x86)\skype\phone\skype.exe
09/12/2009 20:55:51   4308 raveendra
09/12/2009 20:55:51 >  c:\users\raveendra\appdata\local\google\chrome\application\chrome.exe
09/12/2009 20:55:51   4860 raveendra c:\program files (x86)\skype\plugin manager\skypepm.exe
09/12/2009 20:55:51    668 raveendra c:\progra~2\yahoo!\messen~1\yahoom~1.exe
09/12/2009 20:55:51   3280 raveendra
09/12/2009 20:55:51 >  c:\users\raveendra\appdata\local\google\chrome\application\chrome.exe
09/12/2009 20:55:51   4628 raveendra
09/12/2009 20:55:51 >  c:\users\raveendra\appdata\local\google\chrome\application\chrome.exe
09/12/2009 20:55:51   5156 raveendra c:\program files\widcomm\bluetooth
09/12/2009 20:55:51 >  software\bluetoothheadsetproxy.exe
09/12/2009 20:55:51   5672 raveendra c:\ibi\devstudio76\bin\focshell.exe
09/12/2009 20:55:51   2812 raveendra c:\windows\syswow64\cmd.exe
09/12/2009 20:55:51   4820 raveendra c:\ibi\devstu~1\srv76\home\bin\tscom300.exe
09/12/2009 20:55:51   4800 raveendra c:\ibi\devstu~1\srv76\home\bin\edapth.exe
09/12/2009 20:55:51 EDAPRINT errors summary:
09/12/2009 20:55:51 09/12/2009 20:55:51 PTH creation error

09/12/2009 20:55:51 09/12/2009 20:55:51 cannot create shared memory, see reason in edapth traces at
09/12/2009 20:55:51 >  r1shmopn

09/12/2009 20:55:51 09/12/2009 20:55:51 Workspace initialization aborted

09/12/2009 20:55:51 Workspace Manager stopped

I would really appreciate your help in resolving this issue.

Thanks in advance.

Regards,
Raveendra

 

[focwizard]

Three things to try:

1. reboot, and re-start the install clean

2. check for another instance of the server running

3. in the directory

C:\ibi\DEVSTU~1\srv76\wfs

look for the edapth traces, as it says:

09/12/2009 20:55:51 cannot create shared memory, see reason in edapth traces at
09/12/2009 20:55:51 > r1shmopn

and provide the reason given

 

[raveendra321]

Hi all,

The following solution worked -

Under Windows Vista it is recommended that Developer Studio opens under the new
Vista UAC security model:

1) Right-click on the WebFOCUS Developer Studio shortcut

2) Select properties

3) Click Advanced from the Shortcut tab

4) Check the option to Run as administrator

5) Restart Developer Studio

Thanks,
Raveendra.