Hi,
We just activated WSO on our MM 5.2 system and I have a question.
There is an option under Call Handling called "Block the call and play". Help says "transfers callers directly to your mailbox where they can leave a message."
When I activate that feature along with an optional greeting, I can't see any change.
If I call my phone, it rings like normal and then the call goes to voicemail.
Can someone explain what this option does? I've been unable to find an explanation anywhere.
Thanks.
We just activated WSO on our MM 5.2 system and I have a question.
There is an option under Call Handling called "Block the call and play". Help says "transfers callers directly to your mailbox where they can leave a message."
When I activate that feature along with an optional greeting, I can't see any change.
If I call my phone, it rings like normal and then the call goes to voicemail.
Can someone explain what this option does? I've been unable to find an explanation anywhere.
Thanks.