I saw on the technical user manual on the HD of the BCM that you have to upload your WAV files to the HD of the BCM. If i remember your files should be in 8 or 16 Kbps compression.
The audio files loaded onto Business Communications Manager are loaded into the same disk
space that is used for CallPilot messages. Therefore, every minute of audio file loaded onto the
Business Communications Manager reduces the amount of message storage space available to
CallPilot by one minute. In order to ensure the proper operation of both BcmAmp and CallPilot,
the following restrictions are applied to uploading audio files.
• The maximum size of any single sound file you load onto Business Communications Manager
is 5 MB.
• The maximum amount of disk space allowed for BcmAmp audio files is 1 GB.
• If there is less than 1 GB of free disk space on Business Communications Manager, BcmAmp
Administration application will no longer allow you to upload audio files. This ensures there is
disk space left available for CallPilot.
Deleting music from Business Communications Manager
If you no longer want to use a sound file, you can delete the file from Business Communications
Manager.
1 Start the BcmAmp Administration application.
2 Click the File Manager heading.
A list of audio files already on the Business Communications Manager appears.
3 Click the Remove link beside the sound file you want to delete.
A confirmation dialog box appears.
4 Click the OK button.
The file is permanently removed from the Business Communications Manager.
5 Repeat steps 3 and 4 for each file you want to remove.
Note: To minimize the time required to upload audio files, record the audio files as a
single channel (mono) using 8-bit samples at a rate of 8 kHz.
Thanks for all of your help(s), but I am looking for a source for the WAV files themselves. I want to get them onto my PC from somewhere (download from the web, a store, etc.), so that I can move them to the BCM.
IP Music -> Set to Audio Jack. Plug into the jack on the front.
Under Telephony -> General Settings -> Feature Settings.. change as appropriate (Background Music, On Hold). Set to background and check from a set (feature 86, feature #86 off)
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