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Want to learn about IVR

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sway06

MIS
Jul 10, 2006
21
US
Where do I start? There's the VXML/ XML part, the java, and all that other stuff!

Any suggestions?
 
The first thing I'd do is found out the platform your trying to support. Many different systems use many different IVR methods.

Only the truly stupid believe they know everything.
Stu.. 2004
 
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