VRS for SV9100

[Ali.Omari]

Hello
for SV9100 , when I need to record VRS msg from the terminal when I choose the MSG number , a (Beep) apears directly without the familiar voice (Star recording at the tone ... )
and if I login to web pro to upload the sound file each time a message (Cannot upload the file since the original file is being used by another session. Please try again later) is shown
is there anyone can help me ?

 

[OzzieGeorge]

Reset the system and try immediately after! But take a backup first!

 

[Ali.Omari]

Hello ,
I had tried to reset
actually the System is new , so I didn't configure any thing

 

[daddybadger]

I know on the sl2100 you have to upload the voice prompts, unsure if its the same on the sv

 

[belevedere]

On the SV9100, the VRS requires a license. Do you have it?