VPN to IP Phone:

[littlegates]

Have a client who has several VPN phones that are just not working as per Avaya states. Would like to convert them back to IP Phones. Is that even a possibility since the firmware has already been upgraded? Has anyone successfully done this? I'm at a loss here and don't know where to turn.

 

[tlpeter]

So instead of solving the problem you just quit ?
The phones work fine if there is a decent connection and the router is setup the right way.

But to answer your question
Read this:

http://www.ipofficeassistance.com/HOWTO_ConvertVPNPhone.html

Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 

[kholladay]

Please make sure you scroll all the way down on that link or you'll miss part of the edit.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M,
ACE Implement: IP Office
TIA-CTP, MCP/MCTS Exchange 2007
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[tlpeter]

Oww forgot to tell thanks to Kyle


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 

[littlegates]

Thanks for the google search. I could've done that. I was actually looking for someone that already went thru something like this.

And no I didn't quit. These were all working for several months all around the country connected to a Sonicwall at the Main Office. They just upgraded to all Sonicwalls at all locations with VPN tunnels, so I don't need VPN phones anymore.

I'll try your link and I'll let you know how it goes.

 

[Pepp77]

What google search? TLPeter in the first reply gave you the exact information you need. And I reckon everyone on here who answers Q's will have gone through this as it is fairly common.

 

[davea2]

I seem to remember doing some of these just by changing the GROUP of the phone.
i.e. when phone is booted up, press HOLD 47687 (G-R-O-U-P)# and change to say 123.
As long as the TFTP server is online and has the files I think it should re-load the standard IP Phone firmware.

Dave

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[DennyHeack]

I'd try the mute button.... (MUTE 47687#) and then 0#

And this will only work if the 46xx upgrade files have the appropriate entry's as mentioned in the manuals.