Im looking for a solution to handle remote access at our company. We support systems that we have at customers. These systems would be for example baggage handling systems, with PLC's, HLC's, servers etc.
In short a wide variety of clients. Because the machines are in the customers network we need access to the machines remotely. We used to do this by placing a VPN server device at the customers side and connecting to that so we could access our part of the network behind it. However many customers do not want a device in their network with incoming connections that they dont control.
So we are looking for a solution where there are no incoming connections at the customer, but rather the opposite: a client at the customer LAN connecting towards a VPN server at our LAN. Outgoing connections are usually less of a problem.
Something like below:
The idea is that our LAN and the customer LAN are somehow connected (with VPN?), ensuring that Client 1 can directly access client 2 and support it remotely, or client 1 to 3, same idea.
One problems is that client 2 or 3 could be a PLC, which means you cant directly access it. You need to be able to connect towards it with special software available on client 1, hence the direct access is important.
Could you place some sort of device in the place of the "?????" on the drawing that connects towards the VPN device and then routes the incoming traffic client 1 sends over the VPN tunnel towards the clients behind it (client 2, 3 etc)?
Im really drawing a blank on how to solve this.
Thanks!
In short a wide variety of clients. Because the machines are in the customers network we need access to the machines remotely. We used to do this by placing a VPN server device at the customers side and connecting to that so we could access our part of the network behind it. However many customers do not want a device in their network with incoming connections that they dont control.
So we are looking for a solution where there are no incoming connections at the customer, but rather the opposite: a client at the customer LAN connecting towards a VPN server at our LAN. Outgoing connections are usually less of a problem.
Something like below:
The idea is that our LAN and the customer LAN are somehow connected (with VPN?), ensuring that Client 1 can directly access client 2 and support it remotely, or client 1 to 3, same idea.
One problems is that client 2 or 3 could be a PLC, which means you cant directly access it. You need to be able to connect towards it with special software available on client 1, hence the direct access is important.
Could you place some sort of device in the place of the "?????" on the drawing that connects towards the VPN device and then routes the incoming traffic client 1 sends over the VPN tunnel towards the clients behind it (client 2, 3 etc)?
Im really drawing a blank on how to solve this.
Thanks!