VPN question

[kellyinb]

I have a client that just install cisco VPN client and they can VPN into the network - several problems.
When the VPN software is installed on their local machine they cannot map all the drives on their local network. Some work but others do not - share names do not seem to make a difference (default share works sometimes and not others).
When they connect they cannot map to any drives on our network (non-local). We are running through a VPN concentrator with several discreet networks and domains inside a PIX firewall. The boxes they are VPNing to do not have a PDC or a BDC inside our network.
I need to get these guys up and running, any help at all would be more than welcome.

 

[lloydanderson]

Have you set up their host file for the boxes they are trying to map to?

 

[kellyinb]

I have heard, briefly, of the hosts file but dont' know what exactly it is or how to configure it. Please elaborate.