VPN Phones on 406V2 1

[poncho74]

We have a customer with a Kentrox Q2300 router with 30 VPN Phones. This is on a 406V2 (4.1.12). Some of the phones work intermitently. At one location they have 3 phones and 1 phone will say "incompatible". Has anyone seen this before?? If so what could be causing this? Thanks in advance for any responses.

 

[IPOfficeIreland]

incompatible means that it is not set as a vpn phone in manager. Could be a license issue - check the h323 log in monitor as the phone tries to register, this will show why.

 

[TheDoz]

See this shortcut

http://www.tek-tips.com/viewthread.cfm?qid=1514649&page=4

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