FrankSmith
Vendor
Configured and tested a vpn phone shipped it the site phone will not get passed phase 1. Shipped and tested a 2nd phone same result.
Customer is on Time Warner/Road Runner in Ohio plugged directly into some Motorola router.
Phone is set to DHCP but when plugged in it will not grab an IP. Statically set the phone still doesn't work. Do I need to make modifications to the motorola router? Open ports ect. We never rebooted the router. I think that's my next step.
Any help would be greatly appreciated!!
Customer is on Time Warner/Road Runner in Ohio plugged directly into some Motorola router.
Phone is set to DHCP but when plugged in it will not grab an IP. Statically set the phone still doesn't work. Do I need to make modifications to the motorola router? Open ports ect. We never rebooted the router. I think that's my next step.
Any help would be greatly appreciated!!