Hi,
I need your kind assistance with regards to the above.
I have got a user who works remotely from home using VPN connection using ADSL modem.
Software Client used is TimeStep Permit/Client.
User seems to lose connection suddenly while in VPN.
I have tried the following but user still has problem
1.Reinstalled O/S
2.Reinstalled TimeStep Permit Client
3.Edited the Host File
User is currently having PPP Dialup and an ADSL modem
User switches PPP Dialup when connection thru ADSL failures.
The Problem Seems to intermitten.Some Days user doesn;t have any problems,Sometimes user is unable to access to VPN the whole day.
Kindly advise what can I do to help the user as user works from home most of the time.
Thank You
Regards
Nelson William
(Singapore)
I need your kind assistance with regards to the above.
I have got a user who works remotely from home using VPN connection using ADSL modem.
Software Client used is TimeStep Permit/Client.
User seems to lose connection suddenly while in VPN.
I have tried the following but user still has problem
1.Reinstalled O/S
2.Reinstalled TimeStep Permit Client
3.Edited the Host File
User is currently having PPP Dialup and an ADSL modem
User switches PPP Dialup when connection thru ADSL failures.
The Problem Seems to intermitten.Some Days user doesn;t have any problems,Sometimes user is unable to access to VPN the whole day.
Kindly advise what can I do to help the user as user works from home most of the time.
Thank You
Regards
Nelson William
(Singapore)