In short, I can't make a VPN tunnel work using the
LINKSYS BEFW11S4 Wireless Access Point Router to work.
-----------------------------------
Facts: Westell A90 DSL modem
(BellSouth.net - Internet provider).
Modem can be a Router or a Bridge.
I placed it into Bridge Mode, using PPPoE
Disabled DHCP on the westell Modem/Router - Works Great.
NOTE: VPN works great if my westell modem is directly
connected to my PC using it in Bridge Mode and
using WindowsXP's built in PPPoE (userID and
Password) connecting through the Netscreen 8.0.0
(built 14) 10 license VPN client.
I'm trying to connect to my company and see my network
there from my home office. As I said before, the VPN
tunnel works great if I do NOT use the LinkSys
wireless router.
HERE IS THE PROBLEM:
As soon as I attach the Westell A90 modem to the
LinkSys BEFW11S4 wireless router, no matter what we
do, VPN tunneling won't work. I can no longer see the
network, or can't even ping the workstations at my
company.
HISTORY of events:
Originally I purchased my first LinkSys BEFW11S4 with
the previous firmware less then a month ago.
Everything was working, except VPN would not work.
I talked to several representatives and then I was
asked to upgrade the firmware to the latest version.
The firmware upgrade somehow corrupted the system
and the LinkSys BEFW11S4 (my previous one) completely
died. Reset would not work, DHCP would not work,
could not be pinged, etc. So I was asked to return it
to the store and perhaps purchase the latest faster
LinkSys Wireless-G router.
I went out and bought two Wireless-G routers to see if
that would work with VPN. No luck. After hours of
work and many tech support reps, I was advised to
return the LinkSys Wireless G routers and get the
previous version of the router BEFW11S4.
Now I went and bought the BEFW11S4 (AGAIN) this time
the one out of the box had a later version of the firmware, which is: firmware: 1.44.2, Dec 13 2002.
Just recently I upgraded the firmware to the LATEST so far, which is February of 2003.
Now after hours and hours of different tech support
reps, some of which did not even know what the
difference was between a switch and a router, I was
finally advised that I download the previous version
of the firmware. THIS cannot be a correct advise,
since if you read this story carefully, I have already
used the previous firmware at the very begining on the
previous BEFW11S4 that died on my when I upgraded the
firmware. Oddly, at that point I was asked to upgrade
the firmware, now I'm being told to downgrade. (I suggest for everyone to just keep the latest firmware).
Honestly, the story is very frustrating. I asked LinkSys to have their engineers please TRY to test the product and make sure that it can pass through VPN.
Port Triggering: Range Incoming Port Range
1: 47 ~ 47 ~ 1723 - 1723
2: 50 ~ 50 ~ 500 ~ 500
Enabling DMZ made no difference either.
Block WAN Request: Disabled
Multicast Pass Through: Enable
IPSec Pass Through: Enable
(tried to disable IPSec) no result
PPTP Pass Through: Enable
Remote Management: Enable
Remote Upgrade: Enable
MTU: Enable Size: 1024
(we tried MTU 1499 and MTU 1400)
This is a note to some people who can PING their workstations, you guys should place an LMHOSTS file on your laptops, or remote PCs. However, my problem stays the same. No VPN using the LinkSys router.
Can anyone PLEASE PLEASE help?
Again: VPN Client: Netscreen 8.0 client works perfectly fine when my Westell A90 modem is attached directly to my PC.
(At my company the NetGear FVS318 VPN router/firewall
works perfectly fine with the netscreen remote clients
at my end or from other remote locations). ONLY when
this LinkSys router is between the modem and the PC
the VPN stops.
Thanks,
Andy