Has anyone set up a voting system (i.e. proxy voting) via members calling in on an 800#? Once the call is connected, what type of program was set up to collect the data and how was it programmed. I know this is done, but no idea how to incorporate it with my Definity. Any help would be appreciated. Thanks.
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Voting via 800#
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If it's just a simple yes/no voting result collection (e.g. "1 for yes, 2 for no"), no other information collection (caller info) needed, call vectoring would work by routing calls to 2 VDN based on the digit collected (with prompt annoumcement, and possibly some "Thank you for voting" announcements), then get VDN report with call count afterwards.
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