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VOIP phones rebooting/disconnecting

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mothandras

IS-IT--Management
Nov 19, 2008
39
US
Been having issues with our BCM450 lately.

We were receiving some 'system out of memory' messages.

The whole phone system would reboot them.

We did some system backups,and log file purging, and then applied the latest 2014 updates.

The phone system no longer reboots, or indicates any alarms now, but the VOIP handsets will loose connectivity/reboot once or twice a day.

There is no rhyme or reason to why or when they reboot, and like I mentioned there are no alarms in the alarm logs.

I have check my core Cisco switches that provide POE, and there is nothing there to indicate that this is a switch problem.

Any ideas?
 
Does this happen to all phones, specific phones, or randomly phones?

Marv ccna
telemarvlogosmall.gif

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
 
All VOIP do down, all digital sets stay active.

 
This is continuing with Out of Memory Errors.

Now some VOIP sets will restart independently of others.

Bad RAM? Bad Hard Drive?
 
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