Voip line appearance

[FDproductions]

In my 3.7's i could program VoIP line 001 to a button. Then i would assign the target line to ring only on every set. The point was to be able to see the held call on every phone. With the BCM50 V1, it will not let me assign Voip lines to a button on the phone.

I need all phones to ring on a VoIP trunk call, and when it is placed on hold i need everybody to see it. Any ideas? I tried auto associate life of call with SWCA buttons, but there is a problem with that. The ring back reminder calls the ext that put it on hold not allowing anybody to pick it up

Thanks.

 

[SupportDude]

Your only option is SWCA.
You can no longer make VoIP trunks appear on sets.
Try extending your "park timeout" to control the ring back.

-SD-

http://www.mysupportguy.net

 

[WTFChuck]

here is another option that I have used. As long as you have availible ATA's and CO trunks availible, you can assign a target line to ring to an ATA. Then x-wire the ATA over to an availible CO port. The assign that CO port to appr and ring on the sets that you want. This way you can place the call on hold and pick it up from any set as long as it's mapped. Easy way to make it look like a key system. Although keep in mind you'll need keycodes to activate those ports if you don't have them already. Make sure to activate disconnected supervision on the ATA port too, if not the port could possible hang.

It's weird, but this works.