VoIP Line & BCM Monitor 2

[markelbcm]

Hi There!

I have a BCM 400 (3.6) with 20 VoIP Trunks & 31 Active i2004
and 3 more client license to go.

I rebooted today and happed to open BCM monitor after
the reboot to noticed that of my 20 VoIP lines i thought
i'd normally see in the BCM monitor, I am only seeing 9.

(see image)

I see Lines 1 to 6 (incoming was the last call type) and
I see Lines 12 to 15 (outing was the last call type.

I'm I correct in thinking that all my lines are "OK" and
the only reason I see 1-6 and 12-15 is that for this
period of activity, this was the busiest the switch ever
got and only these lines were utilized, thus displayed
in BCM monitor??!?

Thanks!
Jason

Feature ** RLS: The feature code to fix annoying phone support problems!!

 

[bluemr2]

you're correct. It only shows you info on lines that have been used.

 

[DBrewsky]

You won't see all the lines in BCM Monitor until they have been used at least once.. It's also an easy way to tell if a customer uses all their lines (possible savings for customer if they're asking).. But a reboot will remove all lines from this list until they have been used..

 

[markelbcm]

Thank you both (bluemr2,DBrewsky)for your answers!


Feature ** RLS: The feature code to fix annoying phone support problems!!