VoIP 1140E Problems

[mike2838]

Help
Installing 1140E phones. First 1110 phones no problem. Went to a new building and phones look normal, but when you pick up the Handset it reads server unreachable. ANY SUGGESTIONS. After restarting phones they start working and after a period of time the problem comes back. Any suggestions welcome

 

[auldwin]

Let me say I am new at this so this may not be fully correct but it is what I experienced

I had a Similar problem with 2 phones at a site running and SRG connected to our main CS1000 system and there were 2 issues

1) There was an IP conflict with another Phone
2) The information in the SRG and the Information in the CS100 did not match.

 

[dlesap]

LAN problem.
Node configuration problem.
Switch problem.
..
..
..

Give more details on how your system is:
Type of PBX
Rls
SS?
IPL?

Did you try to connect the defect sets on the same switch as the SS Tlan is connected to and entering IP config manually?

 

[mike2838]

Thanks for the post. It turned out Network did not have V-lan program.