Voicemail 1

[cybervex]

I have 2 extension: 270 and 222. When someone calls extension 270 I would like it to ring, if no answer I want it to forward to 222 and if no answer go to 222's voicemail. Currently if 270 rings and there is no answer it will ring at 222 but if no answer at 222 then it gets caught in a loop.

What needs to be change in order for 222's mailbox to get the voicemail?

REQ: prt
TYPE: tnb
TN 7 13
DATE
PAGE
DES

DES 74
TN 007 0 00 13
TYPE 2008
CDEN 8D
CUST 0
FDN 222
TGAR 1
LDN NO
NCOS 4
SGRP 0
RNPG 7
SCI 0
SSU
LNRS 16
XLST
CLS UNR FBD WTA LPR PUA MTD FNA HTA NDD HFD
MWA AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDD
CFTD SFD MRD DDV CNID CDCD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CLTD ASCD
CPFD CPTA ABDD CFHD FICD NAID
DDGA NAMA
USRD ULAD RTDD FLXD FTTU
RCO 0
HUNT 222
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 270 0 MARP
CPND
NAME THRIFT STORE
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 271 0
CPND
NAME THRIFT STORE
XPLN 27
DISPLAY_FMT FIRST,LAST
02 TRN
03 AO6
04 SCC 0040
05 CFW 4 222
06 MWK 242
07 ADL 16
DATE 24 OCT 2003

 

[bigindian65]

Might have to stick a phantom in the middle, or add an analog. VM will always follow the mailbox of the originally dialed number if unanswered.

 

[Johnthephoneguy]

I thought SFA in the CLS would fix that instead of adding a phantom?

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[phonedude10]

build a voice services DN for 270 and assign it CA for mailbox 222

 

[notme11]

Just add 270 in the extension field in 222 mailbox and make sure that 222 is set up to go to voicemail. in the FDN XXX(voicemail DN)
HUNT XXX(voicemail DN)

 

[cybervex]

OK I added 270 to the Extension DN field in 222's mailbox. Still caught in a loop when I call 270 and nobody answers. I can however call 222 and end up in voicemail. Hunt and FDN on 222 are to the voicemail DN.

phonedude10 I am not sure what a CA is? I have about 1 month total experience on the system.

EXT 270

TN 7 13
DATE
PAGE
DES

DES 74
TN 007 0 00 13
TYPE 2008
CDEN 8D
CUST 0
FDN 222
TGAR 1
LDN NO
NCOS 4
SGRP 0
RNPG 7
SCI 0
SSU
LNRS 16
XLST
CLS UNR FBD WTA LPR PUA MTD FNA HTA NDD HFD
MWA AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDD
CFTD SFD MRD DDV CNID CDCD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CLTD ASCD
CPFD CPTA ABDD CFHD FICD NAID
DDGA NAMA
USRD ULAD RTDD FLXD FTTU
RCO 0
HUNT 222
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 270 0 MARP
CPND
NAME THRIFT STORE
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 271 0
CPND
NAME THRIFT STORE
XPLN 27
DISPLAY_FMT FIRST,LAST
02 TRN
03 AO6
04 SCC 0040
05 CFW 4 222
06 MWK 242
07 ADL 16
DATE 24 OCT 2003

******************************************
EXT 222

REQ: prt
TYPE: tnb
TN 17 13
DATE
PAGE
DES

DES THIRF
TN 017 0 00 13
TYPE 2006
CDEN 8D
CUST 0
FDN 242
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 7
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA NDD
MWA AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDD
CFTD SFD MRD DDV CNID
ICDD CDMD MCTD CLBD AUTU
GPUA DPUA DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID
DDGA NAMA
USRD ULAD RTDD FLXD FTTC
RCO 0
HUNT 242
LHK 0
LPK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 222 0 MARP
CPND
NAME Charlotte Little
XPLN 27
DISPLAY_FMT FIRST,LAST
01 TRN
02 AO6
03 RNP
04 MWK 242
05 CFW 4
DATE 23 JAN 2001

 

[EddieDuece]

You need to add SFA to the CLS.

 

[cybervex]

SFA to CLS on both phones?

 

[EddieDuece]

I would add it to both.

 

[cybervex]

EddieDuece MANY Thanks that worked.

Thanks to all.