Voicemail to Exchange 2010

[EricConard]

I am trying to get voicemail sent to email as a .wav attachment. I will warn you that i'm a network admin and not the PBX admin. The PBX is new to us. I have read many posts on this forum and have stumbled thru many of the configurations. When I test mail delivery, it is delivered to VM box and not to the email address I have set for the user and the logs confirm that it is not attempting to send to the exchange server. I have seen references to 'notifyme' but have not seen this in the admin interface. I feel like i'm close but just missing something. If there is a maunual for this, please let me know.

I believe we are on software version: 5.2.1-13.0

 

[texeric]

If you are using Modular Messaging, then it sounds like you are using the MSS backend (Avaya store). If that is true there is no way to send the actual voicemail to some other system without a 3rd party product like Mutare's EVM.

If you were wanting voicemail to be in your Exchange 2010 system for all users, then you should have gone with MM for Exchange, which uses Exchange as the store versus the Avaya MSS. Or you could have used Exchange 2010's UM role, if you were licensed for it, and not use an Avaya voicemail system.

http://www.theviagroup.com

 

[wpetilli]

Doesn't IMAP4 allow you to accomplish what the user is requiring?

 

[texeric]

My impression was that they were wanting the actual voicemail to be delivered to an email address (Exchange 2010 in this case). That isn't possible with the MSS backend unless they use a 3rd party product like Mutare's EVM.

 

[EricConard]

Thanks for the replys.
texeric, I was hoping to hear something different but thought that might be the answer. You say I can use exchange UM; is there licensing on the Avaya side I need?

wpetilli, imap doesn't really get me what I want. I want the users to get the vm on their smart phones w/o having to setup outlook or their phones with another account.

 

[texeric]

The only thing you would need from Avaya is the telephony, whether you used TDM connection(s) to a SIP gateway or by doing SIP through Session Manager to Exchange UM. In both cases you would need the appropriate Avaya license and version to accommodate those integration methods.

Just remember if you are planning to do the Exchange UM that you have proper licensing with Microsoft to use the Exchange Enterprise CALs.

 

[KenMeans]

Mutare would be the way to go.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)