Voicemail to email with a pop3 server

[rpavlinich]

I have to set this up tomorrow. I have programmed vm to email with an in-house mail server before but never with one outside the branch's network. I pinged the address of the mail server and got the ip for it, and I also have all the authentication information. Now if I set it up with that ip, the correct user name and password for authentication, and make sure that an account was built specifically for the mail-from address in use on the ip office, should everything else work just like an in-house server? Or do I need to build an ip route? The ip office will be connected to the LAN via lan1 with LAN1 set up as a dhcp client. But the mail server has a static ip.

 

[rider90]

We have the same sort of setup but with a VoiceMail Pro Server, are you using VoiceMail Pro?
If so then you don't use the settings on the Phone System, you will need to use the E-Mail Settings on the VoiceMail Pro Server.

 

[Telecomboy]

You still need an IP route with the gateway address pointed to LAN1.

 

[rider90]

Not if you are using a VoiceMail Pro Server, as the VM Server will already have the IP Addresses set.
In our case, VM Pro is installed on a Computer on our network. As a result of this it has its IP Address, Default Gateway etc already set
The Phone System then has it's VoiceMail settings set to VoiceMail Pro. The VoiceMail Pro Server then E-Mails the recordings, not the phone system.

In our case anyway!

 

[rpavlinich]

Yes we are using embedded mail. I'll try to build a route with lan1 as the gateway and let you know how it goes.

 

[rider90]

! I'll keep quite

 

[rpavlinich]

I set up the pop3 ip route and the ip office can ping the mail server but the emails are not being sent to the users. Any ideas?

 

[rpavlinich]

Incoming server supports pop3 and IMAP, Outgoing supports SMTP/SMTPS. Is there any way to get this system connected to email?

 

[rpavlinich]

Couldn't get the inmotion server set up correctly, used GMX.com email address and it works perfectly. That'll work for now. Thanks for the help though guys.