My customer had their IT contractor upgrade their Exchange server from 2003 to 2010. Email delivery of Vmail stopped working. It worked before the upgrade. VMP is on a Server 2003 machine. They were running 4.2 and I could not find anything that documents support for 4.2 and exchange 2010. So I upgraded them to 5.0, latest maint. rel. for both IP office firmware and VMPro. Working with the IT person, he says he can see everything else on their network that uses SMTP hitting exchange through a log on exchange. He sees no attempt at any kind of communication from the VMP server. A correct receiver has been made, per the docs and threads found here. Telnet to port 25 is successful and returns the correct receiver info. The service, SMTP settings, and server login all use the same valid domain user account and password with a mailbox in exchange. I cannot think of anything else to check. Please offer any assistance you may come up with. Thanks Much
btw- I tried running an SMTP log on the VMP server per the documentation by creating a registry key called smtplogging and I get no log file following the published directions.
btw- I tried running an SMTP log on the VMP server per the documentation by creating a registry key called smtplogging and I get no log file following the published directions.