Voicemail To Email - EASY/BEST Setup? 1

[ahernandez9]

What is the easiset way/best way you have found to do voicemail to email with the IP Office. Do any of you have a preferred email host for setting up accounts to do it? How do you guys do it? Have you created your OWN email server and used it for your customers? I've previously gone a route of creating an account with a free email provider (gmx, hotmail, etc), using whatever IP address resolves to the host, and that's it. We have found that sometimes that doesnt work because they'll lose the ability to send it, take to long, etc. Let me know. Thanks in advance!

 

[Bas1234]

For voice to e-mail the best thing is to use exchange, or a mailserver from the customer.
If you only have a few mail a day then gmx is a good option.

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[kholladay]

I will always suggest hMailServer. It runs on just about any PC, supports relay to the customer's actual mail server including encryption so it works with hosted Exchange and the like (although it can be a mail server in and of itself if you like), adds very nice logging so you don't have to guess about what is going on with VM to Email if it breaks.

I refuse to rely on 3rd part free email servers for my business traffic 1) because they can go away at any time, 2) because they don't provide any type of logging for me to diagnose and 3)most of them impose message attachment limitations that don't work well with voicemail attachments (although GMX has a 50MB attachment limits so it's not like most of the others).

http://www.ipofficehelp.com/HOWTO_hMailServer.aspx

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[ahernandez9]

With the hmailserver, where do you go for the encryption portion of it? I was able to get it to work at our office, but when I tried it at a customers, their host denied it as spam when it tried sending out.

 

[JoeNewton]

If you are using Voicemail Pro you could just use it as an IMAP server? Its a bit of a pain having to set it up individually for every user, depeding on how many users need it (although if they have a lot of users they probably also have an IT admin who can do it for you...), and it means that they have to have to email accounts in their mail client, but for just a few users its nice and easy, it gives you syncronisation between the VM mailbox and email inbox (i.e. you delete a message on one and it gets deleted on the other) without being a MS Exchange expert, and gets around any problems with using the customers mail server or having to provide your own.

Just set the Incoming Email Server name/address as the VM Pro machine, the name as the username on the IP Office, password as the users PIN code, and put in any old rubbish for email address and outgoing server etc as it will never be used.

Joe Newton
ACSS (SME), CCENT, CompTIA A+

 

[intrigrant]

Any SMTP or MAPI compliant server will do, I never use a mail server not maintained by the customer themselves.
If they don't have a SMTP or MAPI compliant mail server then bad luck for them.

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