Have a couple clients with 500V2's on some sort of version 11 release. Both have 365 and we use a shared mailbox to send VM to email. Has been working fine for some time but recently it's seeming to break every week or so for a few clients. Is there a best practice guide for 365 vm to email?
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Voicemail to email dropping frequently with Office 365 tenants. Reboot usually fixes it. 1
- Thread starter jayjr1105
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- Thread starter
- #2
Nortel4Ever
Vendor
When using an O365 account for the VM to Email feature we always use:
Server Address: smtp.office365.com
Port: 587
From: the email address of the O365 account
Check the box for STARTTLS
Check the bos for Server Requires Authentication
User Name: the O365 address above
Passwor: for the O365 address above
I believe this is the only correct and documented way as provided on Microsoft's O365 help site.
Server Address: smtp.office365.com
Port: 587
From: the email address of the O365 account
Check the box for STARTTLS
Check the bos for Server Requires Authentication
User Name: the O365 address above
Passwor: for the O365 address above
I believe this is the only correct and documented way as provided on Microsoft's O365 help site.
- Thread starter
- #4
Nortel4Ever
Vendor
I don't know what to tell you @jayjr1105, that method is the only one we use and it works 100% of the time.
- Thread starter
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Nortel4Ever
Vendor
This works for customers as far back as IPO 9. The easiest thing for you to do is actually try my suggestion instead of questioning if it's going to work or not. All it's going to cost you is a reboot of the IPO.
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