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Voicemail to e-mail (exchange) 1

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Montero84

Technical User
Jul 17, 2008
579
US
Hello,

Does someone know step by step how to setup a S8400 to send voicemail to a e-mail address?..

Thanks in advance!
 
I am guessing you have IA770/CMM as the voicemail for this system. You may setup an IMAP mailbox in your email client.
Extension and Password will be your "Username / Password"
IP Address of the S8400 would be the server address where IMAP will get messages.

If you do this a lot for several mailboxes there is a middle ware type application called 'Pop Beamer' that will interrogate several mailbox and forward anything it finds to an SMTP mail server. The software is free to download and play with and has a 30 trial before you would need to purchase a license. I set it up on my laptop while learning it. This is also true for IA770/CMM on S8300 as well or anywhere it might be living.
 
Hell IPOthermia,

Thanks so much for responding to my question. Yes, we have a IA770... when I get into a subscriber I can see the option 'Email Address: then the extension number @ and S8400PBX. ' i.e '5555@S8400PBX.' it is not '.com' or so... I tried to setup a IMAP, enter extension as username and password.. but didn't work, for e-mail address I entered '5555@S8400PBX.com'... do I need to change that email address?, do I need to do some other changes in the S8400 server itself?

Thanks again!
 
The Email Address on the voicemail server doesn't appear to matter, in fact it can be blank.
Try this, it works for Audix, haven't tested on IA770/CMM but I will, don't have S8400 though, only 8300.

Check the Permissions on the vmb specifically IMAPI Message Transfer (unsure if this affects)

Control Panel / Mail
E-Mail Accounts / New / MS Exchange, POP3,IMAP,HTTP / next
Select "Manually Configure Server settings"
Your Name : Joe Bloggs
E-Mail Address : Joe_Blogs@companymail.com (standard email address)
Account Type : POP3
Incoming Mail Server : 10.x.x.x (your Audix/CMM server)
Outgoing Mail Server : same as above
Username : (the extension/voicemail number)
Password : (the voicemail extension pwd)
Remember Password : ticked
"Test Account Settings" - Log into incoming mail server success? cancel the other tests.
*note if vmb passsword changes, change it here as well.
More Settings
/General - Name : "Voicemail"
/Outgoing Server : Use Same settings
/Connection : Connect using LAN
/Advanced : Incoming Server (POP3) = 110
Outgoing Server = 25
Leave copy on server = up to you.

Once created go back to E-Mail Accounts/E-Mail, select the account and change the folder location to where you want the mail delivered.

*Note, vm's are delivered as an attachment with .lvp extension, there wasn't an app to play this on a blackberry last time I looked (a while ago now)
 
Hello fbs003

Thank you for the information. I have tried the settings but doesn't work for me... is there any settings I need to change in the PBX ?

Thanks!
 
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