Voicemail service problem

[Marko46]

Hello

I am using Avaya IPO 406. And from last week every day voicemail has problem and stops working. Than i have to restart Voicemailpro service and than it works again.
The version of Voicemail Pro is 3.2

Can anybody help. Thank you

 

[tlpeter]

Is your license valid ?
If not it stops after two hours



ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Bas1234]

Did you have a look at the event viewer from that PC?

greetzzz...Bas

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It works! Now if only I could remember what I did...
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[TheDoz]

Suggestions: Disable all Firewalls and anti-virus (Worm protection) programs on the computer that the Manager software is installed on. Under power options, never shut hard drive off and never let system hibernate or go into standby.
Also if connected to the Internet, turn off automatic windows update.
Check to see if V-mail license is still valid. If not valid, v-mail will work for only 2 hours then you have to reboot every 2 hours for v-mail to work.
Start and stop v-mail service.
Start and stop Key Server
Reboot Computer.
Reboot IP Office.


"The lack of money is the root of all evil

 

[ronromano]

Same response I give everyone on this, especially when they say "everything worked fine unil last week..." , any new DHCP servers on the network, installed by you or the customer, that you forgot about? is there something giving out the IP address of the VM server or the IPO?

 

[Marko46]

First of all thank you on your answers. Today i have installed VCMPRO patch and we will see what will happen.

There are no new DHCP servers... and also teh licence is valid. But i have noticed that there is low space in my C and D disk- around 1GB on each. Could this cause the problem?

THX

 

[tlpeter]

Sure this can cause a problem
How long do you store the messages ?
Make some space and degfrag the disks


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!