Voicemail Routing

[pbsadmin]

Hello,

We have 2 separate Norstar MICS systems and have users that want to forward their voicemails to others across the street (on the other MICS system, over a T-1).

We have been able to route sets/DIDs between the systems by allowing linepool access for PRI-B on the individual sets. Is it possible to forward voicemails between the two systems?

A user when trying to forward voicemail simply doesn't "see" the extensions across the T1, they receive an "invalid mailbox" error.


Any help would be appreciated,

 

[RikRodgers]

I don't think you're going to be able to do it directly. You'd need MCDN codes and centralized vm. The vm's won't see eachother's mailboxes, as you've found.

 

[pbsadmin]

okay thanks for the info. I was looking for a direct method, as you've mentioned.

 

[curlycord]

Cheater way is to use Off Prem Notify from the mailbox, it wont send a signal but it will ring the set to tlet them know of a message.


=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[Roldan]

I'm assuming that you have a point to point T1 connection between the 2 Norstars and which voicemails are installed at each site? Why not install an AMIS Keycode on both voicemails and you can do exactly what you're asking to do.

Louie Roldan

http://www.4vertex.com