I have a new customer that has an IP office (406) they also have voicemail pro.
They bought the system a couple years ago from someone else. The voicemail menu system that was set up has several levels and by the time a customer wends through them all they give up.
They are a four person company and do not wan that complesity.
Theey want a simple greeting, something like "Hello, you have reashed xyx company" they want all calls to go to the office manager and if she does not answer, her voicemail.
That's it.
Whomever sold the system should have just given them embedded.
Currently the incoming lines overflow to hubt group #621. I see the chart for that hunt group. It seems like all I have to do is change what happens there.
I am new to VM Pro
Any pointers would be greatly appreciated.
Thank you
andy
They bought the system a couple years ago from someone else. The voicemail menu system that was set up has several levels and by the time a customer wends through them all they give up.
They are a four person company and do not wan that complesity.
Theey want a simple greeting, something like "Hello, you have reashed xyx company" they want all calls to go to the office manager and if she does not answer, her voicemail.
That's it.
Whomever sold the system should have just given them embedded.
Currently the incoming lines overflow to hubt group #621. I see the chart for that hunt group. It seems like all I have to do is change what happens there.
I am new to VM Pro
Any pointers would be greatly appreciated.
Thank you
andy