dakotamoose
IS-IT--Management
I have 3.0.69 Voicemail Pro.
Our call center records 50% of all incoming calls.
I normally download the wavs files to my computer to review them.
Is there an easy way to put certain calls into certain mailboxes after i download them. I see in the STATUS notepad in each mailbox there is a MSGNUM and some sort of cod ein front of it.
Basically I want to be able to review the calls on a PC and send certain calls to other users on the system for further review and delete the other calls.
Thanks in advance,
Dakota
Our call center records 50% of all incoming calls.
I normally download the wavs files to my computer to review them.
Is there an easy way to put certain calls into certain mailboxes after i download them. I see in the STATUS notepad in each mailbox there is a MSGNUM and some sort of cod ein front of it.
Basically I want to be able to review the calls on a PC and send certain calls to other users on the system for further review and delete the other calls.
Thanks in advance,
Dakota