Voicemail Pro - Problem with Channel 1

[peril0709]

We have an IP500 4.2 (14) with Voicemail pro 4.2 (24). We are getting a recurring problem with channel 1 on voicemail where if accessed you just hear very loud buzzing and crackling. Ports 2,3 and 4 are fine. All atempts to stop and start processes don't fix the problem.

A suggested upgrade of the bin file did fix the problem for a couple of weeks and now it has returned.

Any ideas?

 

[tlpeter]

You need to upgrade to 5.0.15


ACSS - SMEC (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
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Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Bas1234]

Reboot the IPOffice.

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It works! Now if only I could remember what I did...

Dain Bramaged
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[amriddle01]

tlpeter, can you check your hotmail, I have sent you a question...Thanks

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[peril0709]

Thanks guys. We have upgraded to 5.0.15 which seems to have done the trick.

 

[hairlessupportmonkey]

it was a common problem on 4.2

we found it all the time and only a reboot would clear it. v5 sorted it.