Voicemail Pro modules disapeared

[jr001]

Hi guys,

I recently upgraded from 9.0 to 9.1 and now when i log into the voice mail pro client the modules are no longer visible.
They must still be there because the auto attendants still work fine, i just cant see them.

Any idea how to make them re-appear?

Thanks

 

[Gunnaro]

So the old upgrade bug is back again...

I guess you either upgraded via RDP or there were other VMPro client logged on during the upgrade?

Easiest fix: Import the backup you made before upgrading.

Kind regards

Gunnar
______________________________________
Mille viae ducunt homines per saecula Romam

 

[tlpeter]

You should have a backup so uninstall, remove everything and install VMPro again.
After that put back the backup you made before you upgraded.


BAZINGA!

I'm not insane, my mother had me tested!

 

[teletechman]

All I have ever needed to do was import the MDB file that I made before the upgrade and save and make live. That has always worked.
Mike

 

[jr001]

Crap i never made a backup.. lucky this is my own system and not a clients so i dot mind reinstalling it.

Any other ways if no backup?

 

[Gunnaro]

You can always try reading the root.vmp.
If that's still intact, the rebuilding is easier.

Kind regards

Gunnar
______________________________________
Mille viae ducunt homines per saecula Romam

 

[Telecomboy]

Is it in "online" mode or "offline mode". It could be as simple as logging into online mode.