Voicemail Pro - Hunt Group Button Programming

[ajwittenbrink]

This seems pretty straight forward, but I am getting flustered over this.

I have several users that monitor different hunt groups. I want to be able to program a button their phone (5420/5410), to retrieve their hunt group messages.

Version 3.2.53 of Monitor
Version 3.2.18 of VoiceMail Pro

Ex: HuntGroup Extn:200

I program a button as follows:
Label: HGVoiceMail
Action: Voicemail Collect
Data: ?HuntGroup

However, when I push the button the prompt asks for extension and password. I am assigned each user as a source number (H200).

I have also created short codes in the system as follows:

SC: ?2XX
Action: VoiceMailCollect
TN: 2N

This does not work.

I must be off somewhere, but I am too blind to see it. How do I program the phones and or Short codes to accomplish picking up hunt group voice mail?

Thanks

 

[big70]

I think your voicemail is in Intuity mode set it in IP-Office mode.

Greets Peter

 

[janni78]

SC: ?2XX
Action: VoiceMailCollect
TN: 2N

It's supposed to be 2XX / VMCollect / ?2N

Don't remember if it worked that way, I usually use say 200/VMCollect/"?GroupName

 

[sizbut]

Add and edit the VMPro start point for each group to go direct to a 'Get Mail' action with the Mailbox set to the hunt group number.

 

[ronromano]

do this:

program a button as dial with data as *17groupext#