IP500 V2 Running 11.0 SP2
SIP Trunks, set to use G.711 codec (for better quality).
SIP Running through a dedicated firewall using FIOS 500MB Internet, connected using WAN2
Having issues when callers call in and dial extns from Auto Attendant and Dial Room #'s to enter a conf bridge.
VM Pro seems to catch random digits twice so that a user dialing 312, may be seen as 311 (the one is seen twice), or 331 (the three is seen twice).
SIP Carrier traced and verified the correct digits are being seen and passed to the PBX.
Did not have this issue with traditional PRI prior to switching over to SIP.
Any ideas?
Any settings in VM Pro for it to be less sensitive with DTMF?
Please help.
Isaac Braca
Avaya ACA - IP Office
CTO / ICCS & Co., LLC.
ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm.
Visit and Post on my Blog:
SIP Trunks, set to use G.711 codec (for better quality).
SIP Running through a dedicated firewall using FIOS 500MB Internet, connected using WAN2
Having issues when callers call in and dial extns from Auto Attendant and Dial Room #'s to enter a conf bridge.
VM Pro seems to catch random digits twice so that a user dialing 312, may be seen as 311 (the one is seen twice), or 331 (the three is seen twice).
SIP Carrier traced and verified the correct digits are being seen and passed to the PBX.
Did not have this issue with traditional PRI prior to switching over to SIP.
Any ideas?
Any settings in VM Pro for it to be less sensitive with DTMF?
Please help.
Isaac Braca
Avaya ACA - IP Office
CTO / ICCS & Co., LLC.
ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm.
Visit and Post on my Blog: