Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Voicemail Pro and TAGS 1

Status
Not open for further replies.

RivenE

Systems Engineer
Sep 15, 2017
26
US
Hey everyone, I was hoping to get some insight into tags in Avaya Voicemail Pro. Just purchased Xima Chroncicall and the manager wants a report based on tags. Easy enough in IP Office Manager as I can get a tag added onto an incoming call route. However, she wants numbers on the options selected in VoiceMail Pro, I.E. how many callers selection option 1,2, etc. Not sure where I would add these tags?
Capture_vx39ol.png


Thanks for your input.
 
assuming you tie dtmf 1 to a transfer, add the desired TAG in on the transfer action, specific tab, description field. Other actions also have the ability to add a description

GB
 
GB is correct.
What's on the Spanish menu? Quero arepas con jamon y ovas y una solera verde por favor.

holdmusic34 1
German Tourist 0
 
Thanks, much appreciated. Yes, all actions are transfers so I will add this in. Thank you again. As for the Spanish menu, más de la misma ; )
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top